The Star Grand At The Star Gold Coast, Gold Coast
About the Hotel
The Star Grand at The Star Gold Coast is a luxury hotel located in the vibrant Broadbeach area of Australia's Gold Coast. This hotel complex is not only home to 596 well-appointed rooms but also includes a 2,000-seat theatre that hosts major live events. Recently undergoing a $75 million refurbishment, it is part of Queensland's first casino complex, integrating modern comforts with longstanding prestige.
Location
The Star Grand is conveniently situated in Broadbeach, close to verdant parks, alfresco eateries, and the Pacific Fair Shopping Centre. It is within easy reach of local attractions, including the Gold Coast Convention and Exhibition Centre. Transportation options are readily available, and while on-site parking is limited, public transport provides alternative access to the hotel.
Rooms
The Star Grand offers a variety of accommodations, from Superior Deluxe Rooms to Ocean Terrace Suites, featuring stunning views and luxurious amenities. Each room is equipped with premium bedding, high-speed broadband, and a flat-screen TV with movie and gaming channels. The hotel’s Executive Deluxe Rooms offer added privileges such as access to the Executive Lounge and enhanced in-room technology for a tailored experience. For guests seeking more space, Club Suites provide an open-plan design with private balconies.
Eat & Drink
Dining at The Star Grand is diverse, with a range of restaurants and bars catering to various tastes. The Food Fantasy buffet restaurant serves breakfast with an omelette station and an array of pastries. Guests can unwind at the Garden Kitchen & Bar, which overlooks tropical gardens and offers a pool bar with an extensive snack menu. In-room dining is available for those preferring to enjoy meals in private, with options available around the clock.
Leisure & Business
The hotel features extensive leisure facilities, including a heated swimming pool surrounded by cabanas and whirlpool tubs, as well as a fitness center equipped with Technogym equipment. The Azure Spa & Fitness offers a range of indulgent treatments across six treatment rooms, including an exclusive outdoor cabana. For business needs, the hotel provides event spaces for up to 2,300 guests, along with access to a 24-hour casino.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Outdoor dining area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Casino
- Live entertainment
- Garden area
- Spa lounge
- Jacuzzi
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Dressing area
- Patio
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel rooms were very comfortable and tastefully decorated, though not serviced daily due to staff shortages, requiring guests to get toiletries and fresh towels. The rooms felt a bit smaller than expected, but the proximity to the show venue was convenient.
The hotel has nice rooms but could be noisy due to parties nearby. The service is clean and tidy but can be tight on certain amenities. The location is great for shopping and beach activities. The dining experience is excellent with a wide variety of options. Overall, a convenient stay with some drawbacks to consider.
I had a comfortable stay with a nice view and balcony in the room, although there were some missing amenities like a minibar, magazines, and toothbrush. It was close to the lifts, making it noisy at times from partying guests and lift shaft sounds.
The hotel was amazing and well worth the extra money, with comfortable and well-appointed rooms that included breakfast, in-house movies, and a mini bar credit. The service was welcoming and friendly, although there were some short interactions around the pool area. The location was great, perfect for enjoying drinks from the bar and walking to favorite shopping centers and beaches. The dining experience was fantastic with fresh food options. The facilities were top-notch overall.
The hotel had a mix of great and not-so-great features. The rooms were quite hot but had a super comfortable bed. The service was top-notch but not consistently friendly across all staff. The location was excellent for me but surrounded by construction. The dining options were good but with some limitations. Despite some flaws, my stay was still enjoyable overall.
My stay at the hotel was a mix of positives and negatives. The rooms were spacious, but unfortunately, they were not serviced properly, with torn bed sheets and a mediocre breakfast experience. On the bright side, having access to the exclusive lounge was a real treat with complimentary drinks and snacks available.
The hotel is centrally located, making it easy to travel around with shops, cafes, restaurants, and the beach within walking distance. The modern rooms are vibrant and comfortable with one guest even bringing a pillow down to the front desk to purchase and take home. However, construction near the casino has led to some inconvenience with screws left around.
The hotel offers stunning panoramic views of the coast, but it was quite noisy due to rowdy guests and lift shaft sounds. Unfortunately, the room wasn't ready for check-in by 3 pm. The reception area and rooms were modern but lacked soundproofing.
The hotel had very congested rooms that were posh and had good amenities, except for the coffee from the machines in the gaming room. The service was wonderful, providing quick and easy check-in/out and even a birthday surprise in our room. The location was excellent, although entering and exiting the car park was time-consuming. The dining experience was disappointing, but the Thai dishes were redeeming. Overall, a mixed experience with some positives and negatives.
The hotel has modern rooms with cool features like auto blinds and push button lights, though the service was a bit lacking at times. The location is excellent near the beach and Pacific Fair shopping center but dining options were a bit slow. Overall, a convenient stay with some room for improvement.
The hotel offers a mixed experience with some highlights like exceptional service but also drawbacks such as slow responses to queries and noisy areas. Rooms are comfortable but have some inconveniences. The dining options are good, especially for families, but may be limited in some sections.
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