The Star Grand At The Star Gold Coast, Gold Coast
About the Hotel
The Star Grand At The Star Gold Coast is a luxury hotel that has been a fixture of the Gold Coast for decades and underwent a $75 million refurbishment. It features 596 well-appointed rooms in a prime location at Broadbeach, serving as an entertainment destination with a 2000-seat theatre. Known for its proximity to the famed Gold Coast beaches and rich cultural offerings, this hotel appeals to both budget-friendly travelers and luxury seekers alike.
Location
The Star Grand is situated in Broadbeach, ideally placed near verdant parks, outdoor markets, and dining establishments. It provides convenient access to public transport, but parking availability may be limited during peak times. Major attractions such as shopping centers, beaches, and entertainment venues are within a short distance from the hotel, enhancing accessibility for guests.
Rooms
The hotel boasts 596 guest accommodations, including Superior Deluxe Rooms, Executive Deluxe Rooms, and luxurious suites with private balconies. Each room is furnished with premium bedding, an integrated control system for lighting and temperature, and access to high-speed internet. Select rooms offer stunning views of either the Gold Coast skyline or Pacific Ocean, enhancing the guest experience with an inviting atmosphere. Guests of Executive Deluxe Rooms receive additional privileges like access to the Executive Lounge and complimentary valet parking.
Eat & Drink
The dining experience at The Star Grand includes multiple venues and in-room dining services available 24/7. The breakfast buffet at Food Fantasy features a variety of offerings including an omelette station and pastries. Guests can also unwind at the Garden Kitchen & Bar, which overlooks tropical gardens and offers a full range of drinks. A kid-friendly menu is available, making dining suitable for guests of all ages.
Leisure & Business
The hotel includes extensive leisure amenities such as a heated swimming pool, spa facilities, and a fully equipped fitness center featuring cutting-edge Technogym equipment. Azure Spa & Fitness offers a range of indulgent treatments in its six treatment rooms, inclusive of outdoor cabana options. For business travelers, the property contains versatile event spaces that can accommodate up to 2,300 attendees, complemented by modern technology.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Outdoor dining area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Casino
- Live entertainment
- Garden area
- Spa lounge
Room features
- Air conditioning
- Heating
- Sitting area
- Dressing area
- Patio
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel rooms were very comfortable and tastefully decorated, though not serviced daily due to staff shortages, requiring guests to get toiletries and fresh towels. The rooms felt a bit smaller than expected, but the proximity to the show venue was convenient.
The hotel has nice rooms but could be noisy due to parties nearby. The service is clean and tidy but can be tight on certain amenities. The location is great for shopping and beach activities. The dining experience is excellent with a wide variety of options. Overall, a convenient stay with some drawbacks to consider.
I had a comfortable stay with a nice view and balcony in the room, although there were some missing amenities like a minibar, magazines, and toothbrush. It was close to the lifts, making it noisy at times from partying guests and lift shaft sounds.
The hotel was amazing and well worth the extra money, with comfortable and well-appointed rooms that included breakfast, in-house movies, and a mini bar credit. The service was welcoming and friendly, although there were some short interactions around the pool area. The location was great, perfect for enjoying drinks from the bar and walking to favorite shopping centers and beaches. The dining experience was fantastic with fresh food options. The facilities were top-notch overall.
The hotel had a mix of great and not-so-great features. The rooms were quite hot but had a super comfortable bed. The service was top-notch but not consistently friendly across all staff. The location was excellent for me but surrounded by construction. The dining options were good but with some limitations. Despite some flaws, my stay was still enjoyable overall.
My stay at the hotel was a mix of positives and negatives. The rooms were spacious, but unfortunately, they were not serviced properly, with torn bed sheets and a mediocre breakfast experience. On the bright side, having access to the exclusive lounge was a real treat with complimentary drinks and snacks available.
The hotel is centrally located, making it easy to travel around with shops, cafes, restaurants, and the beach within walking distance. The modern rooms are vibrant and comfortable with one guest even bringing a pillow down to the front desk to purchase and take home. However, construction near the casino has led to some inconvenience with screws left around.
The hotel offers stunning panoramic views of the coast, but it was quite noisy due to rowdy guests and lift shaft sounds. Unfortunately, the room wasn't ready for check-in by 3 pm. The reception area and rooms were modern but lacked soundproofing.
The hotel had very congested rooms that were posh and had good amenities, except for the coffee from the machines in the gaming room. The service was wonderful, providing quick and easy check-in/out and even a birthday surprise in our room. The location was excellent, although entering and exiting the car park was time-consuming. The dining experience was disappointing, but the Thai dishes were redeeming. Overall, a mixed experience with some positives and negatives.
The hotel has modern rooms with cool features like auto blinds and push button lights, though the service was a bit lacking at times. The location is excellent near the beach and Pacific Fair shopping center but dining options were a bit slow. Overall, a convenient stay with some room for improvement.
The hotel offers a mixed experience with some highlights like exceptional service but also drawbacks such as slow responses to queries and noisy areas. Rooms are comfortable but have some inconveniences. The dining options are good, especially for families, but may be limited in some sections.