The Star Grand At The Star Gold Coast Hotel, Gold Coast
About the Hotel
The Star Grand At The Star Gold Coast is a luxury hotel featuring a recent 75 million AUD rejuvenation, making it a prominent fixture in the Gold Coast's entertainment scene. Located in Broadbeach, it is part of Queensland's first casino complex, offering a range of upscale amenities and experiences for guests. The hotel boasts a 2000-seat theatre that hosts major performances, further cementing its status as a key entertainment destination. Guests can indulge in a unique mix of relaxation and leisure activities amid the vibrant surroundings of parks and alfresco eateries.
Location
Strategically located in Broadbeach, The Star Grand places guests near popular attractions, including Pacific Fair Shopping Centre and the Gold Coast Convention and Exhibition Centre. Public transport options are readily available for easy access to the surrounding area. Complimentary valet parking is offered; however, car park availability may vary, especially during peak times. The diverse local environment includes parks and dining options, making it an ideal base for exploring the Gold Coast.
Rooms
The hotel features 596 well-appointed rooms and suites, including Superior Deluxe and Executive Deluxe options, designed for comfort and style. Many rooms are equipped with state-of-the-art technology, allowing guests to adjust lighting and temperature at the push of a button. Premium amenities such as luxurious bedding and bath products are standard, along with options for private balconies in select rooms. Suites provide spacious living areas with stunning views of the Gold Coast and enhanced room privileges.
Eat & Drink
The dining experience at The Star Grand includes a variety of restaurants and bars to suit all tastes. Breakfast is served at the Food Fantasy buffet, featuring an omelette station and a selection of pastries. For those seeking relaxation, the Garden Kitchen & Bar offers an inviting atmosphere to unwind with a drink surrounded by tropical gardens. In-room dining is also available 24/7, providing a diverse menu of classic comfort foods and gourmet dishes.
Leisure & Business
The hotel's Azure Spa & Fitness offers a range of indulgent treatments and features six treatment rooms, including couples' spaces. Guests can access a fully-equipped gym designed to enhance their workout experience, alongside leisure amenities such as a heated swimming pool, whirlpool tubs, and outdoor cabanas. The hotel also caters to business needs with exhibition and event space for up to 2,300 people, suitable for corporate functions or social gatherings.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Golf course
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Outdoor dining area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Casino
- Live entertainment
- Garden area
- Spa lounge
Room features
- Air conditioning
- Heating
- Sitting area
- Dressing area
- Patio
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel rooms were very comfortable and tastefully decorated, though not serviced daily due to staff shortages, requiring guests to get toiletries and fresh towels. The rooms felt a bit smaller than expected, but the proximity to the show venue was convenient.
The hotel has nice rooms but could be noisy due to parties nearby. The service is clean and tidy but can be tight on certain amenities. The location is great for shopping and beach activities. The dining experience is excellent with a wide variety of options. Overall, a convenient stay with some drawbacks to consider.
I had a comfortable stay with a nice view and balcony in the room, although there were some missing amenities like a minibar, magazines, and toothbrush. It was close to the lifts, making it noisy at times from partying guests and lift shaft sounds.
The hotel was amazing and well worth the extra money, with comfortable and well-appointed rooms that included breakfast, in-house movies, and a mini bar credit. The service was welcoming and friendly, although there were some short interactions around the pool area. The location was great, perfect for enjoying drinks from the bar and walking to favorite shopping centers and beaches. The dining experience was fantastic with fresh food options. The facilities were top-notch overall.
The hotel had a mix of great and not-so-great features. The rooms were quite hot but had a super comfortable bed. The service was top-notch but not consistently friendly across all staff. The location was excellent for me but surrounded by construction. The dining options were good but with some limitations. Despite some flaws, my stay was still enjoyable overall.
My stay at the hotel was a mix of positives and negatives. The rooms were spacious, but unfortunately, they were not serviced properly, with torn bed sheets and a mediocre breakfast experience. On the bright side, having access to the exclusive lounge was a real treat with complimentary drinks and snacks available.
The hotel is centrally located, making it easy to travel around with shops, cafes, restaurants, and the beach within walking distance. The modern rooms are vibrant and comfortable with one guest even bringing a pillow down to the front desk to purchase and take home. However, construction near the casino has led to some inconvenience with screws left around.
The hotel offers stunning panoramic views of the coast, but it was quite noisy due to rowdy guests and lift shaft sounds. Unfortunately, the room wasn't ready for check-in by 3 pm. The reception area and rooms were modern but lacked soundproofing.
The hotel had very congested rooms that were posh and had good amenities, except for the coffee from the machines in the gaming room. The service was wonderful, providing quick and easy check-in/out and even a birthday surprise in our room. The location was excellent, although entering and exiting the car park was time-consuming. The dining experience was disappointing, but the Thai dishes were redeeming. Overall, a mixed experience with some positives and negatives.
The hotel has modern rooms with cool features like auto blinds and push button lights, though the service was a bit lacking at times. The location is excellent near the beach and Pacific Fair shopping center but dining options were a bit slow. Overall, a convenient stay with some room for improvement.
The hotel offers a mixed experience with some highlights like exceptional service but also drawbacks such as slow responses to queries and noisy areas. Rooms are comfortable but have some inconveniences. The dining options are good, especially for families, but may be limited in some sections.
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